Help & FAQ
How can I change/switch my simfy package?
Are you interested in switching from simfy Premium to simfy PremiumPLUS? You can switch easily at any time! Please follow these 3 steps:
1) Log-in to the simfy web site using the e-mail address and password you entered when you registered with simfy.
2) Then select ‘Premium’ > ‘What is simfy Premium’ .
3) Click the button labeled 'Switch to PremiumPLUS now.'
And there you have it! You are a now a simfy PremiumPLUS user!
Switching from PremiumPLUS to Premium is only possible if you cancel your current contract.
If you’d like to switch from a one-month package to a package with a longer duration, please contact our support team at email@example.com.
Frequently Asked Questions